In order to help assure a consistent understanding of all Head Start policies and requirements, the Office of Head Start has established an e-mail address to which questions about policy can be submitted.

You are encouraged to submit questions on policy that address the following situations:

1. The federal regulations or policies are unclear or incomplete, leaving an individual or agency unsure of what is allowed or not allowed, or of what is required or not required.
2. The federal regulations or policies appear to conflict with guidance provided, or decisions made, by other sources resulting in confusion about what is required by the Office of Head Start.
3. There are serious, recurring problems facing grantees and no apparent regulation or policy that provides a solution or way to go about solving it.
4. Changes in the larger early childhood education environment have resulted in new challenges or problems, with no apparent regulations or policies for addressing or solving them.

Your question(s) will be considered for policy clarification and inclusion in this section of the ECLKC.  For your convenience, policy clarifications have been sorted into categories that reflect the Head Start regulations.  When appropriate, items may appear in more than one category.

Please note that you may not receive a personal reply to your email.  We are requesting that you include the name of state you reside in and, if applicable, the name of your program as part of your email.
Submit all policy specific questions to OHS-PolicyQuestions@acf.hhs.gov.
 
If you have general questions regarding Head Start, please contact the Head Start Knowledge and Information Management Services (HSKIMS) by selecting the “Suggestions” button at the top of this page or calling toll free at 1-866-763-6481.